Frequently Asked Questions
(FAQs)
Read MECON Insurance's most frequently asked questions (FAQs)
Who is MECON?
MECON Insurance Pty Ltd, proudly part of the wider UAA Group, is a specialist underwriting agency dedicated to the construction industry.
Mecon Insurance partners with insurance brokers to deliver tailored solutions for a wide range of clients and industries. With our experience, technical knowledge and commitment to service, you have a trusted business partner who responds quickly and efficiently – helping you get more clients properly insured.
MECON Insurance is not your typical underwriting agency. The people managing MECON Insurance make most of the underwriting decisions. We have designed our own policy wordings and administration systems to suit our products. Furthermore, MECON has its own in-house claims professionals with very high settling authorities.
Our policy wordings have been designed to cater for simple domestic work through to complex heavy industrial and civil projects and/or the various trades involved in such projects. Policies can be based upon:
- Annual Turnover; or
- Run-off; or
- Individual Declaration (Pay as you go).
For further information see Products.
Why use MECON?
We consider and treat brokers as business partners. They sit very firmly at the heart of our business – and their success is very much seen as our success. We have an unswerving commitment to ensure turnaround times are expedient and all documentation is accurate – in the belief that it is better to do it once and do it right.
A prime value proposition is the knowledge and experience we bring to our broker partners to ensure the best insurance “fit” for their/our clients. MECON’s in-house professionals will help you throughout the claims process, ensuring that you are well informed on the status of your claim along the way.
Who underwrites MECON Insurance?
MECON Insurance provides insurance policies through AIG Australia Limited (AIG) ABN 93 004 727 753, AFSL 381686, Level 19, 2 Park Street, Sydney, NSW 2000.
Can you tell me more about AIG Australia?
AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. (AIG Inc.)
AIG Inc. is a leading international insurance organisation serving customers in more than 100 countries and jurisdictions. AIG Inc. companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG Inc. companies are leading providers of life insurance and retirement services in the United States. AIG Inc. common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
What experience does the MECON Insurance staff have?
Our leadership team and technical underwriters have extensive experience in underwriting and claims management.
For further information please see About Our Team.
What makes MECON Insurance different from its competitors?
At MECON Insurance we differentiate ourselves in the way we deliver our service, provide general advice on cover and tailor our insurance products to benefit our brokers and clients.
MECON is a specialist construction insurance agency with the ability to provide a complete service-based package that includes broker education, easy to read policy wordings, competitive rates and the ability for brokers to speak directly to the decision makers for underwriting and claims.
Can I tailor my policy?
Absolutely. We start with a comprehensive, basic policy. Then, depending upon the particular risk insured, the policy can be extended to insure a range of risks.
If there is not an endorsement included in the endorsement section of the policy to serve your requirements, we tailor them to suit.
In the event of loss or damage, simply download our claim form, fill in the details and return to us by email or post to:
MECON Insurance Pty Ltd
PO Box R1789
Royal Exchange NSW 1225
[email protected]
For further information please see Claims Information.